PRIVACY POLICY

Updated on January 16th, 2026

TrueStep Property Solutions (“we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website or communicate with us.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

Name

Email address

Phone number

Property address

Any other information you submit through forms, phone calls, text messages, or emails

We may also automatically collect certain information when you visit our website, such as:

IP address

Browser type

Pages visited

Time and date of visit

2. How We Use Your Information

We use the information we collect for purposes including:

Responding to inquiries and requests

Communicating with you about properties or services

Providing customer support

Improving our website and services

Sending text messages, emails, or phone calls related to your inquiry

Complying with legal obligations

3. Text Message & Phone Communication Consent

By submitting your phone number through our website or contacting us, you consent to receive communications from TrueStep Property Solutions via phone call or text message, including automated messages where permitted by law.

Message and data rates may apply

Message frequency may vary

You may opt out at any time by replying STOP to any text message

Consent is not a condition of purchase.

4. Sharing Your Information

We do not sell your personal information.

We may share your information only in the following situations:

With service providers who assist in operating our business (CRM systems, communication platforms, etc.)

To comply with legal requirements, court orders, or law enforcement requests

To protect our rights, safety, or property

All third parties are required to keep your information confidential.

5. Data Security

We use reasonable administrative, technical, and physical security measures to protect your personal information. While no system is 100% secure, we strive to use commercially acceptable means to protect your data.

6. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to enhance user experience and analyze website traffic. You can choose to disable cookies through your browser settings.

7. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies separately.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. Your Rights and Choices

You may:

Request access to your personal information

Request corrections or deletion of your data

Opt out of communications at any time

To exercise these rights, contact us using the information below.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Information

If you have questions or concerns about this Privacy Policy, please contact us:

TrueStep Property Solutions
📧 Email: [email protected]
📞 Phone: 804-977-1023